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Q: Is pharmastore.net secure?
A: We use the latest SSL 128bit encryption, which enables 100% security for on-line transactions. On the submission form, if you look at the bottom right of your browser, you will see a padlock icon that indicates security protocol (Explorer only). Also, if you check the address line on the top you sill see that the site is an https:// (Hypertext Transfer Protocol over Secure Socket Layer). We hold your security and privacy as a top priority. We do not trade your name or details in any way, shape or form. In addition to that, pharmastore.net is qualified as a PA-DSS compliance operation.
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Q: How can I receive a discount?
A: If you are a first time client with us pharmastore.net offers great introductory rates. pharmastore.net also operates a dedicated team of sales representatives who are absolutely professional at providing you with the best package at the best price. You can submit an order online or call to hear what they can offer you: +1-718-337-8761.
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Q: Are there any limitations that apply when ordering online?
A: In order to meet import regulations we apply some limitations to every online purchase:
- Maximum of 130 pills per product.
- Maximum of 2 products in a single order.
- Maximum of 650 USD per order.
Some limitations do not apply when ordering with a sales representative at: +1-718-337-8671.
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Q: Do you offer promotions for returning clients?
A: Yes we do!
If you are a returning client we have reserved special rates and significant discounts on ALL of our products. To obtain that discount simply log on to your order status using your email address and order id of your most recent order and follow the link that reads “Refill at VIP Prices”. If you have provided us with a correct email address, you will have received an email on how to view your order status. Welcome back!
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Q: Will you share my personal information?
A: NO!
pharmastore.net holds your privacy as the highest priority and will not share nor trade your personal information with anyone for any reason.
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Q: What are the methods of payment you accept?
A: We accept most of the major credit cards; Visa, American Express and E-Checks and all debit cards associated with those credit card providers. We are constantly improving our services and might accept other methods of payments in the near future.
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Q: I do not have one of your accepted methods of payment?
A: If you do not hold one of the credit cards above, you can purchase a debit card or gift card, however, make sure that the amount on that card is sufficient for the intended purchase and can be used for online purchases.
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Q: Why do I need to provide an email and phone number?
A: We require both a valid email address and phone in order to inform you of the statuses of your order as it progresses. We may also need to contact you to provide you with information or to clarify one of your details. We do not trade your phone or email with anyone and will not contact you unless it is necessary for your order. By providing your email we will be able to send you the “Returning Client” invitation which will enable significant discounts in the future.
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Q: What should I pay attention to when submitting my order?
A: To ensure your details are complete, please pay special attention to the following details:
- Enter your name as it appears on your credit card or Checking account (Middle initial included).
- Make sure your billing address is full and complete (Does it have 'Drive', 'NE', 'Way' Etc.)
- Enter a shipping address that is compatible with your local post service.
- CVV - Last 3 digits on the back of the Credit Card, if you are using American Express CVV will be 4 digits on the front.
- Expiration Date is correct and valid.
- Sufficient funds in your account.
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Q: What is the procedure once I have submitted my order?
A: After completing your order an email confirmation is sent to your email address. Your order is then reviewed by a customer support representative to ensure the order is complete and accurate. If they encounter a problem you will be contacted to resolve it. If nothing is wrong you will be notified that the payment will be processed in the following 24 hours and your order will be shipped out as soon as the payment is approved.
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Q: How will I know if my payment was processed?
A: An email confirmation is sent immediately after the payment is approved including the descriptor of the transaction. It is important to provide your correct email address for all relevant correspondences.
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Q: What is your shipping policy?
A: We do not ship orders on the weekend and public holidays. If you place an order after 4:00 PM Eastern Standard Time Friday, your order will be dispatched on Monday. Business days are calculated as Monday through Friday.
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Q: How will my medication(s) be packaged?
A: Packaging may vary depending on the manufacturer of the medication and the country of origin. We are consistent in shipping your medication discreetly and safely so it arrives in an excellent condition.
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Q: What is the difference between generic and brand medications?
A: Generic drugs do not look the same as the brand name products, even though they have the same active ingredient and work in exactly the same way. Branded medications are patented and are therefore more expensive yet equally effective.
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Q: Will the brand medications be identical to those in my local pharmacy?
A: Brand name medications are identical to those found in local pharmacies. Sometimes the same brand name pill may look different if manufactured in a different country. For example, Celexa 20MG is a peach colored pill in the US, yet the Canadian pill is white and slightly smaller than the US pill. Both pills are Celexa 20MG, both have the same active ingredients, and both are made by the same company.
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Q: Where are you located?
A: The support and sales representatives are located in Manhattan, NY.
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Q: Is ordering medication online legal?
A: There are different laws in different countries for the importation of drugs for personal use. Certain limitations apply across the board and will apply to you accordingly. We work in accordance with regulations and ship in the range of 200 orders every single day, worldwide.
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Q: How can you offer such low prices?
A: Just like any On-line pharmaceutical broker, pharmastore.net Medications are less expensive than those available at your local drugstore. This is possible because we do not pay for branding, marketing, advertising or a costly sales force.
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Q: Are the medications you sell safe?
A: The medications are manufactured in state-of-the-art facilities that fully comply with the Good Manufacturing Practices (GMP) stipulations laid down by the US FDA. We test our products regularly to ensure they are equal to the branded name medicine. We do not cut corners in producing the medication; FDA regulations are applied in full. In today’s global economy, manufacturing is increasingly being outsourced to overseas facilities of parent companies or third-party suppliers. This common practice allows us to reduce our manufacturing costs and pass the savings on to you.
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Q: How will you ship my medication?
A: After selecting your desired medication(s), you are opted to select a shipping method that suits you best. All shipping times are the guaranteed maximum time for delivery, they may well be arriving earlier and require your signature upon delivery. For your convenience, after your order is shipped you will receive an email with the estimated time of arrival for each product.These are the methods of shipping available:
- EMS/USPS: 12 to 16 business days.
- Registered Mail: 14 to 20 business days.
- Insurance Currier: 14 to 20 business days.
- EMS From EU**: 6 to 12 business days.
** Where available.
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